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Regulations for online payments at the University of Gdańsk
§ 1. Definitions
- Seller – University of Gdańsk, ul. Jana Bażyńskiego 8, 80-309 Gdańsk, TIN: 5840203239, REGON: 000001330.
- Customer – a Consumer, or a natural person running a business or a legal person or an organizational unit without legal personality, who has concluded a contract with the Seller by paying the price through online payment.
- Online Payment Operator – Autopay S.A., ul. Powstańców Warszawy 6, 81-718 Sopot, TIN: 5851351185, REGON: 191781561, KRS: 0000320590.
- Payment – payment by the Customer for services offered by the Seller using the forms of payment made available by the Online Payment Operator.
§ 2. General provisions
- These “Regulations for online payments at the University of Gdańsk” (hereinafter referred to as the “Regulations“) set out the rules for processing online payments for services provided by: University of Gdańsk, with its registered seat at ul. Jana Bażyńskiego 8, 80-309 Gdańsk, TIN: 5840203239, REGON: 000001330.
- The online payment service provider is Autopay S.A.
- To use the Service, you must have read and accepted the Terms and Conditions.
- In order to make online payments, you must have a device that allows access to the Internet, including software commonly used to browse its resources.
- The amounts of the Seller’s service charges are available on specific websites from which the online payment is initiated.
§ 3. Payment methods
- The available forms of payment are:
- Payment cards: Visa, Visa Electron, Mastercard, MasterCard Electronic, Maestro,
- Pay-by-link online payment,
- BLIK,
- Deferred payment,
- Traditional bank transfer to the designated bank account number.
- In the case of online payment via Pay-by-link, BLIK, deferred payment and traditional transfer, the time of payment is considered to be the moment when the transfer is credited to the Seller’s bank account.
- In the case of payment via a payment card, the time of payment is deemed to be the moment of positive authorisation of the transaction.
- If a refund is required for a Payment made by the Customer by payment card, the Seller shall make the refund to the bank account assigned to the Customer’s payment card.
- If it is necessary to refund the payment made by the Customer via other payment methods referred to in section 1, the Seller shall make the refund to the bank account indicated by the Customer in the letter addressed to the Seller, stating the reason for the necessity of the refund.
- Refunds shall be made as soon as information on the reasonableness of the refund is taken, but within 14 days at the latest.
§ 4. Complaints
- Complaints regarding the processing of online payments should be submitted by e-mail to: platnosci.online@ug.edu.pl by phone number: +48 58 523 25 88
- The Seller shall, within 14 (fourteen) days from the date of receipt of the complaint from the Customer, resolve the complaint and reply to it by e-mail.
§ 5. Personal data
- The University of Gdańsk is the controller of the personal data of Customers using the online payment service at the University of Gdańsk.
- Personal data are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (Official Journal of the European Union) hereinafter GDPR.
- Customers’ personal data are processed by the University of Gdańsk in order to provide the service, to pass them on to the Online Payment Operator providing online payment services at the University of Gdańsk to customers, and to contact customers, including in connection with complaints made by them.
- Personal data is processed by the University of Gdańsk in accordance with the applicable legislation, in particular the provisions of the GDPR.
- The University of Gdańsk shares the Customer’s personal data with the Online Payment Operator for the purpose and to the extent (first name, last name, company name, phone number and e-mail) necessary to process the online payment (not applicable to traditional transfers).
- In addition, customers’ personal data may be transferred to:
- Providers of technology solutions for the secure storage and encryption of payment card data,
- Entities entitled to receive them under applicable law, including the competent judicial authorities.
- The University of Gdańsk and the Online Payment Operator apply security measures, including organisational and technical measures, and implement the obligations arising from the Personal Data Protection Act and implementing regulations.
- The controller has appointed a Data Protection Officer, who can be contacted in matters concerning the processing of personal data at telephone number +48 58 523 24 59 or +48 58 523 31 30 or e-mail address iod@ug.edu.pl.
- The privacy policy of the Online Payment Operator (Autopay) can be found at: https://autopay.pl/storage/app/media/Autopay_pl/Dokumenty/polityka-prywatnosci.pdf
- Customers’ personal data will be stored for the period necessary for the provision of the service and for billing and tax purposes.
- The University of Gdańsk shall ensure that Customers exercise their rights with regard to the personal data being processed, i.e. the right of access to data, the right to rectification of data, the right to erasure of data (“right to be forgotten”), the right to restrict processing, the right to data portability insofar as this is technically feasible and, in cases provided for by law, a reasoned request to cease processing.
§ 6. Withdrawal from the contract
The Customer, being a Consumer within the meaning of the provisions of the Consumer Rights Act, has the right to withdraw from the contract without giving any reason within 14 days from the date of its conclusion (the date of the execution of the Payment) by making a clear statement, addressed to: platnosci.online@ug.edu.pl by phone number: +48 58 523 25 88.